Yam Peb Muaj
Ceev
Peb nyob online 7x24, cov neeg siv khoom yuav tau txais cov lus teb ceev thiab kev koom tes.
Multi-channel Kev sib txuas lus
Peb muab kev pabcuam rau cov neeg siv khoom ntawm ntau lub platform xws li xov tooj, social media messaging lossis nyob sib tham.
Tus kheej
GMCELL muab kev pabcuam txais tos tus kheej ib-rau-ib los muab cov kev pabcuam zoo tshaj plaws thiab cov kev pabcuam customized rau txhua tus neeg siv khoom xav tau.
Proactive
Cov lus teb, xws li FAQs thiab cov ntaub ntawv khoom lag luam, muaj yam tsis tas yuav hu rau lub lag luam. Lwm yam kev xav tau lossis kev xav tau xav tau thiab daws tau.
Customer First, Service First, Quality First
Kev muag khoom ua ntej
- Peb cov neeg siv khoom tau txais kev sib koom ua ke ntawm tus neeg tiag tiag + AI cov neeg siv khoom pabcuam nrog hom los muab cov neeg siv khoom nrog 24-teev kev sib tham teb kev pabcuam.
- Peb sib txuas lus nrog cov neeg muas zaub rau qhov yuav tsum tau tsom xam, kev sib txuas lus, thiab muab cov khoom customization kev pab cuam.
- Peb tau cog lus los muab peb cov neeg siv khoom nrog cov kev pabcuam zoo tshaj plaws uas tso cai rau lawv kom paub txog cov yam ntxwv tshwj xeeb thiab cov txiaj ntsig tseem ceeb ntawm peb cov khoom. Nyob rau hauv txoj kev no, cov neeg siv khoom nkag siab tob txog cov khoom lag luam thiab tuaj yeem ua rau muaj kev ntseeg siab hauv lawv cov kev txiav txim siab yuav khoom.
- Peb muab kev paub txog kev lag luam kev lag luam thiab kev koom tes daws teeb meem.
Tom qab Muag
- Kev taw qhia cov lus qhia txog kev siv khoom thiab kev saib xyuas, xws li ceeb toom ntawm qhov chaw cia khoom, siv ib puag ncig, siv cov xwm txheej, thiab lwm yam.
- Muab cov khoom lag luam zoo kev txhawb nqa, thiab daws teeb meem hauv cov txheej txheem ntawm kev siv cov khoom thiab kev muag khoom rau cov neeg siv khoom.
- Muab cov neeg siv khoom nrog cov kev txiav txim tsis tu ncua los pab koj nthuav koj txoj kev lag luam thiab ua tiav txoj kev loj hlob yeej-yeej rau ob tog.
